I pay all my bills online so I’m used to navigating logins and payment apps. I never have nearly as much trouble paying credit card bills.

My password wasn’t working, so I tried recovery. The recovery asked for my email, birthdate, zip code, and last 4 digits of my SSN. All things I know well, but they say it’s wrong. Now I’m locked out of my account for the 2nd time in two days…

I almost think it’s a conspiracy to enable charging people more late fees.

  • jordanlund@lemmy.worldEnglish
    1·
    2 months ago

    I would not put it past them. I’m in the same boat, I pay bills every payday. There’s one account that never likes my login.

      • SolidGrue@lemmy.worldEnglish
        1·
        2 months ago

        Many (if not all) of the KeePass clients are better than Lastpass, LogMeIn or any of the hosted solutions. More portable too

        • EatATaco@lemm.eeEnglish
          0·
          2 months ago

          I’m planning to leave LastPass because of the concerns, but as long as I have my phone or an Internet connection, both of which are true almost all of the time, I have access to all of my passwords.

          How does it get more portable than that?

          • SolidGrue@lemmy.worldEnglish
            1·
            2 months ago

            KeePass works off of a local data store which you can sync up to the cloud, so you don’t even need Internet access flto open your credentials store

    • ThatWeirdGuy1001@lemmy.worldEnglish
      0·
      2 months ago

      So I for the first time let Googles password manager create an auto generated password for an account with my payroll company.

      I tried signing into my account WITH THE AUTO GENERATED PASSWORD AND THE SITE SAID IT WAS THE WRONG PASSWORD.

      Reset password. NEW PASSWORD CANNOT BE THE SAME AS OLD PASSWORD.

      I’ll literally never try a password manager again.

      • HelixDab2@lemm.eeEnglish
        11·
        2 months ago

        Okay, first: Don’t use Google for that. What the fuck, dude.

        Actually, that’s it. Just get BitWarden.

  • Possibly linux@lemmy.zipEnglish
    0·
    2 months ago

    They have back end bugs that cause login to fail. I didn’t believe it a first and then I did some testing.

    The product I’m talking was a PCI security company