This video kind of misses the mark on delivering the points of the title, but these are the simplest boiled down points of the community gripes:
ASUS is having quality control issues, or deliberately skimping to pad profits
They are rebranding lesser quality components with the higher quality ROG brand, and pricing it as such
They are unilaterally voiding warranties when users try to RMA or return said hardware
Gigabyte (remember them?) did this same slow slide of enshittification about 10 years ago. The issue pretty much boils down to a company producing too many different types of things, instead of staying good at the things they do well, and the community has noticed and is calling for boycotts. This will no doubt put them on the defensive for years to come, and affect their overall standing in the larger community until they correct course.
Sure do! Both my board and the board in my wife’s computer are Gigabyte. So’s my video card. The only issue I’ve ever had with their stuff has been a bad stick of ram a few years ago, which they exchanged without argument.
Brands in this sphere I definitely have had trouble with: MSI, Razer – so many problems with Razer – and ASUS.
Yeah so the thing with PC parts suppliers is that every brand is going to have people who have experienced problems with their stuff.
Gigabyte I’ve never had a problem with, but yeah during the pandemic their power supplies were fucking exploding so yeah that’s a problem.
Asus I’ve never had a problem with, but yeah their boards on both sides have been setting voltages and power limits very aggressively, killing AM5 CPUs catastrophically, potentially causing instability on higher end Intel chips as well it seems. That’s a problem.
I mean their mice are terrible too. I went through three of their mice in two years back in like 2016. Been using a Logitech g2 whatever their most famous one is since then and it’s not had a single problem. So much so that I bought two more for my other computer and my wife.
Keyboards, headphones, laptops, a handheld Steam Deck imitator, and various other RGB gamer shit. All of it is trash. Their business model nowadays seems to revolve entirely around upselling Aliexpress quality Chinese garbage at premium prices and then methodically denying every single warranty claim for defective and DOA product using spurious excuses. Oh, and their driver software is crap. And their products are consistently behind even Logitech on the features you get for the price.
Through no particular intentional means, I am now a Logitech convert. For mice and keyboards, their stuff has always been consistently reliable for me, their “G” series driver software is significantly less irritating than Razer Synapse, and most of their stuff is cheaper as well.
I think in my lifetime I’ve trashed four Razer keyboards, at least as many mice, and two pairs of headphones. All of these died early deaths – within weeks, sometimes a couple of months at the outside. Every time I tell myself this time will be different. It never is. I don’t buy their shit anymore, and I don’t recommend anyone else do, either.
No. The ROG brand is ASUS’s brand in the first place.
Like, anyone could be like “this is my normal quiche, and this one here is my MuMu quiche.”
Then, once everybody’s buying MuMu, start using the normal recipe for MuMu. It’s not illegal, but at first people think they just got an Ok MuMu, then they start realizing it just sucks now. Hard for the company to recover from that.
Anecdotal like the rest of the posts here, but I recently built a new rig for gaming/lab testing and used a Gigabyte board for the first time in a decade after seeing good reviews and a solid sale price.
About 3 weeks after setting everything up it just crapped out. Would reboot seconds after you pressed power. Checked and verified absolutely every other part, no luck. Tried to contact support, got the runaround for a few days until I was directed to a site to submit an RMA request.
That was a month ago, zero movement still. About 4 days into it I bought an identical part of Amazon and “traded” em. I’m usually pretty ethical about that kind of thing but this was ridiculous and I needed the PC working ASAP.
Who’s decent anymore? I always used to go with MSI.
This video kind of misses the mark on delivering the points of the title, but these are the simplest boiled down points of the community gripes:
Gigabyte (remember them?) did this same slow slide of enshittification about 10 years ago. The issue pretty much boils down to a company producing too many different types of things, instead of staying good at the things they do well, and the community has noticed and is calling for boycotts. This will no doubt put them on the defensive for years to come, and affect their overall standing in the larger community until they correct course.
Sure do! Both my board and the board in my wife’s computer are Gigabyte. So’s my video card. The only issue I’ve ever had with their stuff has been a bad stick of ram a few years ago, which they exchanged without argument.
Brands in this sphere I definitely have had trouble with: MSI, Razer – so many problems with Razer – and ASUS.
Yeah so the thing with PC parts suppliers is that every brand is going to have people who have experienced problems with their stuff.
Gigabyte I’ve never had a problem with, but yeah during the pandemic their power supplies were fucking exploding so yeah that’s a problem.
Asus I’ve never had a problem with, but yeah their boards on both sides have been setting voltages and power limits very aggressively, killing AM5 CPUs catastrophically, potentially causing instability on higher end Intel chips as well it seems. That’s a problem.
Etc etc etc
My msi motherboard randomly erases boot entries, I have to keep the computer on for a few minutes and reboot so that my other boot entry appears.
It maybe a problem with the m.2 slot, but it has been the case ever since I bought the motherboard.
Anyways I’m gonna stick to a different manufacturer for my motherboard if I’m building a new PC.
I’ve had problems with Logitech. They still make good peripherals, but it’s more luck of the draw for me recently, so QC may be getting cut.
QC??? Hadn’t you heard that the end user is the new totally free Beta Tester? But don’t worry, they’ll solve the resulting support issues with AI.
What are the problems with Razer? I’ve only used their mice, so I honestly don’t even know what else they make
I mean their mice are terrible too. I went through three of their mice in two years back in like 2016. Been using a Logitech g2 whatever their most famous one is since then and it’s not had a single problem. So much so that I bought two more for my other computer and my wife.
I’ve been using the same DeathAdder for like 10 years 😅 what are you doing to these poor mice
Nothing. It was a work mouse for me, I didn’t even use it for gaming. There’s a reason razer has a terrible reputation.
Keyboards, headphones, laptops, a handheld Steam Deck imitator, and various other RGB gamer shit. All of it is trash. Their business model nowadays seems to revolve entirely around upselling Aliexpress quality Chinese garbage at premium prices and then methodically denying every single warranty claim for defective and DOA product using spurious excuses. Oh, and their driver software is crap. And their products are consistently behind even Logitech on the features you get for the price.
Through no particular intentional means, I am now a Logitech convert. For mice and keyboards, their stuff has always been consistently reliable for me, their “G” series driver software is significantly less irritating than Razer Synapse, and most of their stuff is cheaper as well.
I think in my lifetime I’ve trashed four Razer keyboards, at least as many mice, and two pairs of headphones. All of these died early deaths – within weeks, sometimes a couple of months at the outside. Every time I tell myself this time will be different. It never is. I don’t buy their shit anymore, and I don’t recommend anyone else do, either.
They also reject advance RMAs. How nice to be without a system for weeks.
Meaning you could sue them as fraudulent?
No. The ROG brand is ASUS’s brand in the first place.
Like, anyone could be like “this is my normal quiche, and this one here is my MuMu quiche.”
Then, once everybody’s buying MuMu, start using the normal recipe for MuMu. It’s not illegal, but at first people think they just got an Ok MuMu, then they start realizing it just sucks now. Hard for the company to recover from that.
But voiding and not honoring warranties?
Yeah.
I’ve had good luck recently with Gigabyte. I know it’s circumstantial but my hope is that they are recovering.
Anecdotal like the rest of the posts here, but I recently built a new rig for gaming/lab testing and used a Gigabyte board for the first time in a decade after seeing good reviews and a solid sale price.
About 3 weeks after setting everything up it just crapped out. Would reboot seconds after you pressed power. Checked and verified absolutely every other part, no luck. Tried to contact support, got the runaround for a few days until I was directed to a site to submit an RMA request.
That was a month ago, zero movement still. About 4 days into it I bought an identical part of Amazon and “traded” em. I’m usually pretty ethical about that kind of thing but this was ridiculous and I needed the PC working ASAP.
Who’s decent anymore? I always used to go with MSI.