:(

  • JoshuaFalken@lemmy.world
    link
    fedilink
    English
    arrow-up
    10
    ·
    26 days ago

    This news will always be sad, but it’s hard to feel compassion when the entire organization stops communicating with its customer base.

    Paid orders left unfulfilled for months; bikes in for service effectively held hostage; company vehicle being auctioned off.

    It shouldn’t be handled in silence. This type of decline isn’t sudden. Juiced should have stopped providing service months ago so they didn’t end up with customer bikes in their possession by the time this all came to a head.

    We won’t know specifically what caused this for some time, but assuming it’s not a case of greed or gross mismanagement, it’s a shame a company building alternative transportation options couldn’t be bailed out. Maybe that’s reserved for the auto industry.

    • JoshuaFalken@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      25 days ago

      Just looked again and noticed this from their inventory sheet available on this auction page, emphasis mine, spelling errors theirs:

      $707k = cost of on hand inventory $530k = cost of available inventory

      On Hand inventoy means inventory is physically present in a building, regardless of whether it is committed to a customer or not

      Available Inventory means on hand inventory that is not committed to a customer

      This means they are auctioning off nearly two hundred thousand dollars of product that customers have already paid for.

    • Socialist Mormon Satanist@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      arrow-down
      12
      ·
      26 days ago

      This news will always be sad, but it’s hard to feel compassion when the entire organization stops communicating with its customer base.

      Yep! It always sucks hearing a company go down, especially if they have good products. But once I find out they stop talking to people and stop answering questions, my opinion turns to thinking they deserve to go down. lol