• 3 Posts
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Joined 1 year ago
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Cake day: July 4th, 2023

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  • The biggest problem I see with this is the scenario where calls are recorded. They’re recorded in case we hit a “he said, she said” scenario. If some issue were to be escalated as far as a courtroom, the value of the recording to the business is greatly diminished.

    Even if the words the call agent gets are 100% verbatim, a lawyer can easily argue that a significant percentage of the message is in tone of voice. If that’s lost and the agent misses a nuance of the customer’s intent, they’ll have a solid case against the business.


  • I did phones in a different century, so I don’t know whether this would fly today. But, my go-to for someone like this was “ok, I think I see the problem here. Shall we go ahead and fix it or do you need to do more yelling first?

    I can’t remember that line ever not shutting them down instantly. I never took it personally, whatever they had going on they were never angry at me personally.

    Then again, I do remember firing a couple of customers (“we don’t want your business any more etc”) after I later became a manager and people were abusive to staff. So you could be right, also.






  • The author has a MacBook and has discovered that the new Apple Silicon is terrible for games. Particularly 32-bit games. It turns out Valve hasn’t re-made these 10-20 year old games to compensate for Apple’s hardware compatibility changes.

    Somehow, that’s Valve’s fault and a sign that they’re going down the drain.


  • It isn’t a monopoly though. Even ignoring the Blizzards, Epics and GOGs of the web, any developer can host their game on their own Web site and market it completely independently of Steam and keep 100% of their takings.

    The monopoly on storefront argument holds water in mobile land where side-loading a game is not possible/easy. In the world of computers though, I don’t think the same standard applies.





  • Nath@aussie.zonetoBuy it for Life@slrpnk.netBike lights
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    4 months ago

    It’s a bit early to say “for life”, but my cateye rechargeable lights are six years old at this point and going as strong as the day I bought them. My biggest worry at this point is that micro USB cables will start to get rare before the lights are a problem.

    I’ve actually changed bikes twice in that time.